One Way Charges Within Namibia
Driver's Licence
Direct Payments
Petrol/Fuel Deposit
Rental Contract Fee
Additional Driver Fee
Young Driver's Surcharge
Tyres
Underbody Damage

From Windhoek to Swakopmund, Walvis Bay or Tsumeb: N$ 690.00

From Windhoek to Luderitz or Rosh Pinah: N$ 1150.00

Between Luderitz and Rosh Pinah: N$ 690.00

No One way fees between Windhoek Airport and Windhoek City or between Walvis Bay and Swakopmund

Renters must be in possession of a valid driver's licence. The following conditions apply:

• The minimum age for rental is 21 years, when payment is been made by an accepted credit card. Driver's licence must have been valid for a minimum period of 3 years.
• 25 years when payment is by cash, driver's licence must have been valid for a minimum period of 5 years.
• The renter and additional driver must have been in possession of a driver's licence for a minimum of 3 years.

The following deposits/payments will be collected at the time of Rental:

Delivery/Collection charges
While kilometers are always taken from Avis station, we meet our customers personally at airports, railway stations or elsewhere. A nominal collection and delivery fee will be applied in the case of this service being required.

Collection & Delivery Fees of N$126.50 during office hours and N$253.00 after hours, public holidays and weekends within a 25km radius, thereafter a fee of N$5.06 per km will apply.

This is not included in our rates. Cars are delivered full and the customer is charged for full refill upon termination of rental.

Refundable deposit of N$ 1000

N$ 29.00 contract fee which will be payable by the client at the rental desk. This is an administration fee to cover admin costs and will apply to each and every rental.

All drivers must be listed on the applicable rental agreement. There is a charge of N$ 126,50 per additional driver, per rental. If an unlisted driver is involved in an accident, or theft of the vehicle, the renter will be liable for full damage/replacement costs. There is no maximum number of additional drivers. The renter and additional driver must have been in possession of a driver's licence for a minimum of 3 years.

Young driver surcharge of N$115 per day (under 21 years of age with a valid drivers licence).

Damages are not included in our Waivers. Therefore clients are required to replace any damaged tyres with an exact similar tyre at their own cost. If the client does not replace a damaged tyre, Avis will replace the tyre and charge the clients Credit Card or Voucher. No repaired tyres are accepted.

Any Underbody Damage caused to the vehicle during the rental is not covered by acceptance of our Waivers. These damages will be charged to the clients Credit Card or Voucher.

A charge of $N250 will apply to the tour operator for rentals where the reserved car does not get collected by the client without a prior cancellation of 48hours.

Traffic fine handling fee of N$190.00 in the event of any traffic violation

A charge of N$300 will apply as an administration fee, over and above the excess that needs to be paid.

72 hour advance reservation essential for this service.
Paraplegic hand controls are available for the Group E vehicles ONLY

• Baby seats and booster seats are also available from most branches at N$127 per rental. Please specify which is needed at time of reservation in Remarks.
• Second spare tyre available on request:
  Group P / A / B / C / E / F/ G / O/ H N$ 862.50
  Additional Spare Tyre Cost at N$ 34.50 per day
  Group J and N are fitted with second spare tyres (No deposit and no additional charge per day)

Vehicles may be taken into the following countries:

• South Africa
• Swaziland
• Lesotho
• Botswana

Vehicles may not be taken into the following countries :

• Zambia
• Zimbabwe
• Angola
• Malawi
• Mozambique

Cross border fee of N$1150 will be charged when taking the vehicle over the border.

One-way cross border fees:

• Namibia and South Africa – N$ 3795
• Namibia and Botswana – N$ 2300
• Namibia and Swaziland – N$ 3795
• Namibia and Lesotho – N$ 3795

• A letter of authority for cross border rentals must be requested by the customer at the time of rental. If this is not obtained, Avis cannot be held responsible if the customer is refused entry.

Botswana > not applicable

Swaziland > not applicable

Lesotho > not applicable

South Africa > not applicable

These costs are enforced by the Neighboring Countries Governments, and are subject to change.

Non waiverble excess Liability

A cash deposit as determined by Avis will be requested at the time of rental and final adjustments are made upon termination. Only bank guaranteed cheques are accepted. Avis recognized charge cards such as American Express , Diners Club, Visa and Mastercard may be used to waiver the cash deposit.

Rates
Rates are applicable only when pre-reserved and pre-paid to an Avis appointed Tour Operator. Such Tour Operator must hold an Avis Billing Account and be in possession of Avis vouchers. Should you require to establish a billing account please contact your nearest Avis office.

Refunds
The number of rental days reflected on any specific voucher will be billed to the Tour Operator, irrespective of whether the renter curtails the rental before the termination date. A cancellation fee equivalent to one day's rental charges will be levied on all refund applications. Refunds must be requested by the Tour Operator and a refund of the days not used will be paid by Avis to your Avis Central Billing Account.There are no cancellation fees if rentals are cancelled before rental date.

Rates are calculated for the minimum period of 24 hours from the time of pick-up to time of drop-off

Collision Damage Waiver - For your peace of mind, Avis offers a choice of 2 optional waivers for your protection in the event of accidental damage to the vehicle. These are known as collision damage waiver (CDW/SCDW). Choosing standard or super cover means that in the event of an accident, the renter is responsible for up to the specified amount as indicated on the rates table for repair to or replacement of the vehicle or part thereof (or the cost of damage repair, whichever is the lowest).

NOTE: In the event of an accident occurring while the vehicle was not driven by the renter, or other authorised driver as nominated on the rental agreement, the renter will be responsible for the full damage to or loss of the vehicle. The same applies if the vehicle was driven on unsuitable roads, the renter was driving negligently or if no other car, animal or object was involved.

Theft Loss Waiver - Avis offers 2 optional Theft Loss Waivers (TLW/STLW). Acceptance of either standard or super cover means that if the vehicle or any part of it is stolen while in your possession, you will be responsible for the replacement up to the specified amount reflected on the rates table.

NOTE: If the loss or damage occurs or the expenses in question are incurred in the country or territory outside of Namibia, then, notwithstanding the provisions of the Rental Agreement. The Renter's liability will be limited to the relevant amount or percentage specified in the rates brochure applicable in such other country or territory which is current at the commencement or the rental period.

All waivers are subject to Avis standard terms and conditions.

Personal Accident Insurance (PAI) - The renter who accepts Personal Accident Insurance as well as all other passengers in the vehicle will be covered for accidental bodily injury while driving, riding in, getting into or out of the Avis vehicle. Coverage is in effect up to "return date" indicated on the rental agreement or any Avis approved extension. The insurance will apply to persons up to the age of 75. The death benefit in respect of persons under 15 years of age shall be limited to N$ 10 000.00. The benefit will be divided equally among all occupants of the insured vehicle. Notice: The insured shall give immediate written or telegraphic notice to Avis of any claim and in any event within 90 days of injury. Avis acts as agent for Accident and Miscellaneous Acceptances , who is the underwriter of the PAI Policy . All benefits in terms of the PAI Policy are subject to the terms and conditions of the underlying policy.

The purchasing of PAI ensures the following covers

• Accidental Death & Permanent Disability: We will pay N$ 200 000.00 per person per incident and limited to R 500 000.00 per Avis vehicle per incident in the event of accidental death or permanent disability.
• Emergency Medical Expenses: We will pay up to N$ 250 000.00 per vehicle per incident for emergency medical expenses incurred whilst driving, riding in or getting out of an Avis rented vehicle.
• Guaranteed Hospital Admission: We will guarantee up to N$ 5 000.00, which guarantees admission to the hospital. This is refundable by the member or the member's medical aid.
• Contingent Liability: Up to N$ 2 500 000.00
• Contingent Third Party Liability Cover: for the driver of the Avis vehicle in his/her personal capacity
• Funeral Benefits: Upon the death of the driver of the Avis rented vehicle, we will make the necessary arrangements for the repatriation of the mortal remains to the driver's hometown and will further pay up to N$ 20 000.00 towards the deceased driver's funeral.
• Travel Delay Cover: We will pay up to N$ 2000.00 towards transportation or accommodation should the member be stranded after a mechanical breakdown or after a motor vehicle accident.

• 24 hour medical advice service
• Emergency dispatch of response vehicle or ambulance
• Inter-hospital basic and intensive care ambulance transfers
• Air ambulance transfers
• Dispatch of emergency medicines or blood
• Medical assisted repatriation to the patient's place of residence
• Assistance of stranded minors
• Repatriation of mortal remains
• Emotional support and counselling
• HIV counselling
• Access to rape crisis centre of excellence
• Travel advice through SAA / Netcare travel clinics

NOTE: The policy does not cover any loss from intentionally self-inflicted injuries, suicide or any attempt threat, sickness or disease, full time active service in the armed services of any country or declared or undeclared war. This leaflet is for illustration only. Full details are contained in the Master Policy, which will be made available for inspection.

This is an access service only over and above our PAI cover

• 24 hour towing service
• Repatriation of vehicle
• Locksmith assistance
• Flat tyre and battery assistance
• Fuel assistance (max. 20 litres)
• Accommodation, directions and reservations assistance
• Mechanical Assistance
• Auto Electrician Assistance
• Directions Assistance

  This service provides the assistance. The cost of this service will be for the renter's account.

  NOTE. Towing fees will be charged in the event of a breakdown.

Trauma Counselling: Trauma Counselling Service offers a professional telephonic counselling service to the renters who find themselves victims of hi-jacking, car theft, robbery or general accident and motor related trauma. If further counselling is required, we will pay up to N$ 5 000.00 per annum per beneficiary for a consultation with a therapist, psychiatrist or psychologist.

Directions Service: This service allows the driver access to directions throughout South Africa, whether it is a specific street address should they be lost, or whether you require directions for the shortest route to a specific area etc. Claims Assistance24-hour vehicle accident claims procedure and accommodation assistance.

(over and above our PAI cover)
Trauma Counselling Service offers a professional telephonic counselling service to the renters who find themselves victims of hi-jacking, car theft, robbery or general accident and motor related trauma. If further counselling is required, we will pay up to N$ 5 000.00 per annum per beneficiary for a consultation with a therapist, psychiatrist or psychologist.

(over and above our PAI cover)
This service allows the driver access to directions throughout South Africa, whether it is a specific street address should they be lost, or whether you require directions for the shortest route to a specific area etc. Claims Assistance24-hour vehicle accident claims procedure and accommodation assistance.

Third Party Motor Liability including Passenger Liability: The Avis Rental Agreement indemnifies the renter and any other authorized driver against claims which they become legally liable to pay consequent upon accidental death of or bodily injury or illness or accidental loss of or physical damage to tangible property resulting from the negligence of the renter or authorized driver whilst driving the hired vehicle.

Total Cover: Total Cover Limit: In excess of N$ 150 000 000.00 Applies to Avis vehicles registered in South Africa or Namibia travelling in South Africa, Namibia, Swaziland, Lesotho, Botswana and Zimbabwe. It excludes travel to Malawi, Zambia, Mozambique and Angola unless cover specifically arranged for these territories.

• In accordance with all South African laws, all Third Party claims are first processed via the Multilateral Motor Vehicle Accident Fund Act 93 of 1989 (MMD – which deals with death and injury claims). Should the MMF not fully honor the claims, the Avis Policy should come into effect. The MMF does not deal with property damage claims.

If any of the following circumstances apply at the time of injury or damage to the Third Party or their property, the renter or driver will not be covered by the policy:

• Unauthorized driver not registered on the Rental Agreement.
• The rented vehicle was not in roadworthy condition.
• The renter will also be responsible if the vehicle was driven on unsuitable roads.
• The driver was under the influence of liquor / drugs.
• The driver was not holding a valid driver's licence.
• Carriage of fare paying passengers.
• Carriage of passengers in excess of the particular vehicle's capacity.
• Death of or bodily injury to any person in the employment of the renter / driver arising from and in the course of such employment.
• Death of or bodily injury to a member of the same family / household as the renter / driver (spouse or child)
• The renter / driver is entitled to indemnity under any other policy.
• The renter / driver has not been refused motor vehicle insurance by any insurance company / underwriter.
• The renter / driver will not be covered for any consequential losses or damage or for contractual liability incurred unless such liability would have attached notwithstanding any contractual agreement.